FAQs

  • All orders are shipped from Singapore. For standard delivery, packages are sent via Singapore Post as untracked standard mail. Express delivery orders are shipped using Speedpost Express.

  • Singapore: 2-4 working days
    Southeast Asia: 7-10 working days
    International: 14-21 working days

  • If you have any questions about your order please email us at studio@helloantinormal.com and we'll reply as soon as possible.

  • At the moment, we are unable to accept returns or exchanges. We kindly ask that you review your order carefully before completing your purchase.

  • We currently don’t offer wholesale as all our products are made in small batches to maintain quality and uniqueness.

  • We are always happy to connect with new retailers and creative shops. Feel free to email us at studio@helloantinormal.com to discuss wholesale or consignment opportunities.

  • We love collaborating with fellow artists. If you’re interested in working together, please email us at studio@helloantinormal.com with your ideas.

  • As artists, we recognize that the arts can contribute to waste, which is why we are committed to sustainability and actively work to minimize our environmental impact. Whenever possible, we use eco-friendly materials and focus on small-batch production to reduce waste. We also prioritize minimal plastic use and recyclable packaging to make our operations as sustainable as possible.